Pulse-Bac vacuums are famous for their longevity and reliability. In fact, many of our very early models like the LD, HD, 1300 & 2300 vacuums, now over a decade old, are still serving their owners faithfully every day. However even the best built machine needs maintenance from time to time. Especially when subjected to the tough conditions in which many Pulse-Bac® vacuums are used.
That’s why all Pulse-Bac vacuums include FREE Lifetime Service & Support. This covers the cost of in-house labor and provides the owner with free phone or internet support for life. Coverage starts from the moment the vacuum leaves the factory and continues for the lifetime of the machine, no matter how many owners it may have. So if your vacuum is down we’re with you until you’re back up and running and you’ll never see a bill for labor or support, unlike other brands that charge labor and service fee’s when the warranty is up. This is just another way that Pulse-Bac has your back.
Lifetime Service Terms & Conditions:
What Is Covered:
The cost of labor for service provided by a Pulse-Bac factory service technician.
The cost of over the phone or other remote support (i.e. email, FaceTime or chat support).
What Is Not Covered:
The Cost of shipping or the cost of parts when the unit is out of warranty.
Coverage does not include phone service carrier charges that may be incurred in the course of service or the reimbursement of any other expenses unless outlined in this agreement.